All sales are final.
As a startup micro-boutique, we don't yet have the staff to properly support a returns department.
That said, even though our products are unique, we know that you still could take your business elsewhere. And if you want a refund that means that you are a customer. We want our products to be of value to our customers.
If you are not completely satisfied with the product or our process, contact us at firstname.lastname@example.org to and we'll do our best to make things right.
Thank you for your business.